Scammers Target Telstra Customers Via Fake ‘Trouble Processing Your Bill’ Email

Posted by MailGuard on 31 August 2021 13:09:36 AEST

Purporting to be from Telstra, the latest phishing scam intercepted by MailGuard targets customers of the popular telecommunications provider in an attempt to swindle unsuspecting victims into providing sensitive data, such as credit card and user login details. As a large company with a trusted brand and millions of customers, Telstra is a popular target for cybercriminals peddling phishing scams of this nature.   

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Telstra phishing email scam – “Your contract has been cancelled”

Posted by MailGuard on 14 July 2021 14:49:07 AEST

In the latest email phishing campaign landing in inboxes, telecommunications carrier, Telstra, is being impersonated by cybercriminals in an attempt to trick users into handing over sensitive credentials.

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Would you fall for a brandjacking scam?

Posted by Akankasha Dewan on 24 May 2019 13:15:29 AEST

Brandjacking - where cybercriminals impersonate the brands we trust, in order to fool us into clicking on malicious content - has affected some of the world’s biggest companies, past and present. 

Anyone can be a target of brandjacking scams.

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Cybercriminals brandjack both Telstra and DocuSign; circulate email scam

Posted by Akankasha Dewan on 23 January 2019 10:31:56 AEDT

MailGuard has detected a new email-based cyber-attack using Telstra branding is hitting Australian inboxes.

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Fake Telstra bill notifications are infiltrating inboxes

Posted by Akankasha Dewan on 09 January 2019 17:33:37 AEDT

MailGuard has discovered a large-scale email scam that is targeting inboxes across Australia today. The currently ongoing scam purports to be from Telstra and masquerades as a bill notification from the telecommunications giant.

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Scam Alert: Telstra brandjacked; phishing emails hit inboxes

Posted by Akankasha Dewan on 06 December 2018 17:26:22 AEDT

Telstra customers are advised to be on their guard, as a new phishing email scam purporting to be from the company is currently hitting inboxes.

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Telstra's trademarks exploited in new email scam

Posted by Emmanuel Marshall on 30 July 2018 09:54:27 AEST

MailGuard has detected a new email-based cyber-attack using Telstra branding to try and deceive victims.

As you can see from the screenshot above, this email scam is quite well designed and makes use of extensive graphical elements.

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Realistic fake Telstra email used in phishing attack

Posted by Emmanuel Marshall on 06 July 2018 11:27:34 AEST

MailGuard has detected a new phishing email attack brandjacking

Phishing is one of the most common and harmful cybercrime types. The sophistication of these email scams varies a lot, from simple plain-text emails to very realistic forgeries that are hard to distinguish from genuine email notifications.

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New scams target Telstra customers with phishing & malware

Posted by Emmanuel Marshall on 14 May 2018 10:48:47 AEST

Threat alert: two new email scams targeting
Telstra customers are hitting inboxes. These well-designed email attacks both use fake Telstra bill notifications to trick victims into clicking on malicious links.

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Caution: fake 'Telstra Media' BPAY billing message

Posted by Emmanuel Marshall on 09 April 2018 11:34:31 AEST

If you get an email message like the one in the screenshot above, claiming to be from 'Telstra Media,' don't open it or click on the links it contains.

This new scam purports to be a Telstra Media billing notice and asks the recipient to view their 'BPAY payment invoice' but the link is actually pointing to a zipped malware file.

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Beware: Fake Telstra Bills Carry Malware

Posted by Emmanuel Marshall on 22 January 2018 12:31:48 AEDT

MailGuard has blocked a new email scam which is a fake bill with Telstra branding.

This email arrives looking like a Telstra bill notification. Telstra is one of Australia’s largest telecommunications companies, so their trademark is well known and trusted by consumers.

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Fake Telstra Emails Landing in Australian Inboxes

Posted by Emmanuel Marshall on 21 November 2017 15:20:09 AEDT


A large-scale fake email attack is targeting inboxes across Australia today.

This criminal-intent email is trying to trick people into believing that it is from Telstra. This is well executed fake, using a sophisticated HTML design utilising authentic looking graphical elements and layout.

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Alert: Another fake email bill scam impersonating Telstra

Posted by Emmanuel Marshall on 25 October 2017 15:37:34 AEDT


Breaking security news: Email scam uses fakeTelstra branding to try and ambush recipients

A large run of malicious emails were detected and intercepted by our team. The scam email impersonates an electronic billing notification for Telstra customers and is quite well designed, and hard to distinguish from a real Telstra communication.

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Sophisticated, near-clones of Telstra, Xero & CBA-branded assets in latest email attacks

Posted by Katherine Chong on 26 September 2017 13:40:56 AEST

The barrage of criminal intent email campaigns masquerading as popular SMB and consumer brands Telstra and Xero continues today. The very large-scale attacks were detected from 9.03am AEST September 26, and are ongoing. Whilst 100% of these emails were blocked by MailGuard, we are monitoring for variants.

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Very large Telstra Bill and go via email scams hitting inboxes

Posted by Daniel McShanag on 25 September 2017 12:51:14 AEST

Two very large phishing campaigns are landing in business inboxes this morning. First stopped by MailGuard just before 9:00AM AEST, the scams are impersonating Telstra and Brisbane eToll operator go via.

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