MailGuard Blog

It might sound exciting to receive an email announcing an unexpected inflow of Qantas Travel Money, but don’t be too quick to follow its instructions – your surprise might just turn into a bit of a shock.

3-step verification is a common digital safety feature used by many established brands to protect sensitive data of their customers online. Because of its widespread usage, it is, ironically, also a popular tool used by cybercriminals to trick unsuspecting users.

Getting an email about a supposedly new voicemail might intrigue and tempt you to explore further but think again before you click on any links.

Imitating leading financial institutions is a common trick adopted by cybercriminals to gain access to users’ confidential data. MailGuard intercepted a large-scale phishing email scam purporting to come from Latitude Financial yesterday, the 14^th of January 2020 afternoon (AEST).

Receiving an email about supposedly inaccessible or blocked inboxes can be alarming, but it doesn’t hurt to think twice about the credibility of the email – especially if it involves clicking on unknown links.

ANZ Banking Group customers are the target of the most recent email phishing scam. The email’s sender display name is ‘ANZ Online’ however the emails are coming from a compromised email account.

As we enter a new year, it should come as no surprise that Netflix remains a favourite with cybercriminals. This simple email phishing scam is once more hitting inboxes in the first days of 2020. The email tells recipients ‘Your Netflix Membership is on hold’ with a sender display name of NETFLIX, although the emails are actually coming from a compromised email account.

In the closing days of 2019, while many of us are winding down, cybercriminals continue to probe inboxes with a myriad of email stings designed to catch us unaware.

On the eve of Christmas and the holiday festive period, a new email phishing scam is arriving in inboxes masquerading as PayPal. The HTML email which claims to come from ‘PayPal Support’ has the subject ‘[Urgent] Account Verification Required’ and it alerts recipients that ‘We noticed some unusual activity’ on your account.

Subscribers to Netflix are once again the target of an email scam landing in inboxes on the eve of the holidays. An email with the simple subject line ‘Update your payment details’ from 'Netflix Team' tells recipients that Netflix is ‘having some trouble with your billing information. We’ll try again, but in the meantime, you may want to update your payment details.’

As the year comes to a close, a big thank you to everyone who has helped us on our journey in making 2019 a huge success.

To help ensure you are supported during the end-of-year holiday period, our service desk will be available and ready to assist you with your needs 24 hours a day (Mon-Sun), as per normal.

MailGuard has intercepted a phishing email scam purporting to be from Suncorp.

Netflix users, don’t panic if you receive an email claiming your account information needs to be ‘reset’. The popular entertainment company has once again been spoofed by cybercriminals in a phishing email scam.

Telstra impersonated as the subject of a simple email scam, this time aiming to deliver a malicious Jar file download. Masquerading as an invoice in a ZIP attachment, the email simply reads ‘Your new Telstra bill for account is attached.’  

ANZ Banking Group customers are the target of the most recent email phishing scam being blocked by the MailGuard team. The email, which features the New Zealand Black Caps, tells recipients that ‘Online Banking is Now Blocked.’ Advising customers that they have been locked out of Internet Banking for security purposes because suspicious activity was detected on the account. Customers are asked to verify their identity in order to unlock their account.