MailGuard 27 June 2025 11:33:26 AEST 5 MIN READ

Scam Impersonates Australia Post to Steal Card Details & OTP Codes

A new phishing campaign impersonating Australia Post is being actively intercepted by MailGuard’s AI-driven threat detection network. This scam is a textbook example of how cybercriminals exploit trust in familiar brands to harvest sensitive personal and financial data.

What the scam looks like

Victims receive a fraudulent email, allegedly from "Australia-Post", claiming that a parcel has been delivered and is awaiting collection. To avoid return-to-sender, recipients are asked to pay a small delivery fee of 3.38 AUD via a link provided.

The email display name reads “Australia-Post,” but the sender domain is support(at)kwatch(dot)id(dot)vn, a clear red flag indicating malicious intent. 

Here's what the email looks like 👇

AusPost - 0625 - email

Once the user clicks the link, they are taken to a spoofed parcel tracking and payment page, hosted on a compromised Russian domain (hoster-test(dot)ru), designed to mimic Australia Post’s branding.

AusPost - 0625 - parcel details

The fake site prompts victims to enter their credit or debit card details along with their phone number.

AusPost - 0625 - credit card details - payment

To complete the attack, the final step requests a one-time passcode (OTP), likely intercepted in real-time to facilitate fraudulent transactions.

AusPost - 0625 - confirmation code - OTP

What Makes This Scam Dangerous?

While the fee requested is small, the true intent is data theft. Victims who enter their card details and OTP are at immediate risk of financial loss and identity fraud.

MailGuard intercepted this threat early in its circulation, blocking it across our customer network before it could cause harm. The scam’s simplicity, however, means it could still bypass traditional email filters—particularly for businesses relying solely on Microsoft 365’s native security.

What to look out for 👇

Sender Details:  support(at)kwatch(dot)id(dot)vn, not an Australia Post domain

Language and urgency: Polite but urgent tone urging immediate payment

Spoofed branding: Logos and design elements mimic Australia Post’s legitimate digital interface

Fake payment gateway: Credit card and OTP fields harvest data directly

Hosting location: URL resolves to a non-Australian, unsecured server

Stay Safe - Know the Signs

MailGuard advises all recipients of these emails to delete them immediately without clicking on any links. Responding or providing personal details can lead to identity theft, data breaches, and financial losses.

Avoid emails that:

  • Aren’t addressed to you personally.
  • Are unexpected and urge immediate action.
  • Contain poor grammar or miss crucial identifying details.
  • Direct you to a suspicious URL that isn’t associated with the genuine company.

Many businesses turn to MailGuard after a near miss or incident. Don't wait until it's too late. Reach out to our team for a confidential discussion by emailing expert@mailguard.com.au or calling 1300 30 44 30.

One Email Is All That It Takes   

All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.     

For a few dollars per staff member per month, you can protect your business with MailGuard's specialist, 'zero zero-day' email security. Special Ops for when speed matters!  Our real-time 'zero zero-day', email threat detection amplifies our client’s intelligence, knowledge, security and defence. Talk to a solution consultant at MailGuard today about securing your company's inboxes.  

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