What is Security as a Service (SaaS or SecaaS)?

Posted by MailGuard Editor on 15 May 2012 02:42:00 AEST

Getting to know Security-as-a-Service – understanding SaaS

Security-as-a-Service, often referred to as cloud security, is a delivery model for security management solutions.

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What is a Service Level Agreement (SLA)?

Posted by MailGuard Editor on 11 May 2012 20:43:00 AEST


A Service Level Agreement – commonly abbreviated to SLA – is a vital part of any service contract. It formally defines the minimum level of service a customer requires from their provider. Service Level Agreements are very common across a number of industries; for example, you are likely to have an SLA with your internet service provider outlining the performance levels they must meet.

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