What is a Service Level Agreement (SLA)?

Posted by MailGuard Editor on 11 May 2012 20:43:00 AEST


A Service Level Agreement – commonly abbreviated to SLA – is a vital part of any service contract. It formally defines the minimum level of service a customer requires from their provider. Service Level Agreements are very common across a number of industries; for example, you are likely to have an SLA with your internet service provider outlining the performance levels they must meet.

Read More

    Something Powerful

    Tell The Reader More

    The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

    Remember:

    • Bullets are great
    • For spelling out benefits and
    • Turning visitors into leads.

    Subscribe to email updates

    Recent Posts

    Posts by Topic

    see all