Admins are regularly under pressure to trouble shoot and track down email messages. Those messages may be misplaced business-critical emails, with staff demanding to know ASAP what happened to them. Or they may be threats that have slipped through and Admins are under the pump to track them down to avert disaster and remediate the risk by removing the malicious links and attachments lurking in employee inboxes.
Whatever the circumstance, the clock is ticking for the Admin and at times for their partners. With these use cases and more in mind, our team remain committed to providing the tools necessary to ensure Admins and partners are up to any challenge.
- Mail Transfer Agent (MTA) Improvements
Because we understand that traceability and tracking of emails are paramount for security and compliance, MailGuard has invested heavily in improvements to its Mail Transfer Agent (MTA) to enhance the user experience and performance. Recent updates provide for better visibility into the journey of emails through the tracker.
Learn more about how to use the email tracker here:
https://support.mailguard.com.au/hc/en-us/articles/201840190-How-to-use-Email-Tracker
- Backend Tracker Database Enhancements
Speed and efficiency are crucial in security operations (SecOps), so recent backend tracker database enhancements aim to significantly reduce the time taken to execute a search, and to minimise latency, enabling Admins to work more efficiently.
Learn more about how to use the email tracker here:
https://support.mailguard.com.au/hc/en-us/articles/201840190-How-to-use-Email-Tracker
And, to upskill your knowledge about email tracker statuses and meanings, learn more here:
https://support.mailguard.com.au/hc/en-us/articles/201840200-Email-Tracker-Status-meanings
Share these updates with your customers' Admins and with your own teams to ensure that they're getting the most out of their MailGuard experience.
Keeping Businesses Safe and Secure
Prevention is always better than a cure, and one of the best defences is to encourage businesses to proactively boost their company’s cyber resilience levels to avoid threats landing in inboxes in the first place. The fact that a staggering 94% of malware attacks are delivered by email, makes email an extremely important vector for businesses to fortify.
No one vendor can stop all email threats, so it’s crucial to remind customers that if they are using Microsoft 365, they should also have a third-party email security specialist in place to mitigate their risk. For example, using a third-party cloud email solution like MailGuard.
MailGuard provides a range of solutions to keep businesses safe, from email filtering to email continuity and archiving solutions. Speak to your customers today to ensure they’re prepared, and get in touch with our team to discuss strengthening your customer’s Microsoft 365 security.
Talk to us
MailGuard's partner blog is a forum to share information; we want it to be a dialogue. Reach out to us and tell us what your customers need so we can serve you better. You can connect with us on social media or call us and speak to one of our consultants.
Australian partners, please call us on 1300 30 65 10
US partners call 1888 848 2822
UK partners call 0 800 404 8993
