Always a favourite of scammers, it seems that DHL scams just never get tired if you’re a cybercriminal. This time around, the email sender display name is ‘ExpressDHL’, although the emails are actually emanating from a compromised account belonging to a tech provider in the Netherlands. As shown in the example below, the subject line reads ‘MyDHL+(New Package Notification)’, followed by the recipients email address.
Littered with grammatical errors, the email informs the recipient that they have a ‘new shippment’ and suggests that they ‘login in with your receiving email to view status’.
Clicking the prominent green button, labelled ‘MyDHL + Login’, takes you to a spoofed DHL login page, which is indeed a phishing page hosted by IPFS and designed to harvest user credentials, namely usernames and passwords. The copy on the page clumsily suggests that the recipient ‘Please Login in with your email to Docusign’, so perhaps those behind the scam missed that detail when they were switching between their phishing kits.
In a predictable tactic, common to many phishing scams, the page presents an error after the first login attempt, telling users that their ‘email or password is incorrect’ and prompting them to try again.
After completing the second attempt, users are redirected to a legitimate DHL webpage.
Parcel delivery scams are among the most common types of phishing attacks, and DHL is a favourite amongst the scammer community, as demonstrated by some of these earlier campaigns from September 2022, August 2022, July 2022, and May 2022.
MailGuard advises all recipients of this email to delete it immediately without clicking on any links. Providing your personal details can result in your sensitive information being used for criminal activity and may have a severe negative impact on your business and its financial well-being.
MailGuard urges users not to click links or open attachments within emails that:
- Are not addressed to you by name.
- Appear to be from a legitimate company but use poor English or omits personal details that a legitimate sender would include.
- Are from businesses that you were not expecting to hear from, and/or
- Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.
Many businesses turn to MailGuard after an incident or a near miss, often as a result of an email similar to the one shown above. If unwanted emails are a problem for your business, don’t wait until it’s too late.
Reach out to our team for a confidential discussion by emailing email@example.com or calling 1300 30 44 30.
One email is all that it takes
All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.
For a few dollars per staff member per month, you can protect your business with MailGuard's predictive and advanced email security. Talk to a solution consultant at MailGuard today about securing your company's inboxes.
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