If your business sends and receives packages through DHL, be on the lookout for this new phishing scam. Due to their trusted name and large customer base, DHL is frequently a target of impersonation. MailGuard continues to block a number of different scams which claim to be from the shipping company, so if you’ve received a suspicious email but it doesn’t match the one below, you may want to check out these scams from August 2022, July 2022, and May 2022.
The subject line says “FW: SHIPMENT ADVISE – ORIGINAL SCAN DOCUMENTS” and the sender name shows “DHL”. The scammer has craftily spoofed the email address to appear as though it’s coming from “NoRepy.ODD(at)dhl(dot)com”, but on inspection, the IP address is not related to DHL.
The email uses DHL branding and begins with a generic “Dear customer,” but auto-fills the recipients email address after this to add a degree of personalisation. The body continues on to explain that “your consignment was booked by your business partner through DHL Express”, and the user is then instructed to “check attached file to view your shipping document”.
Here’s what the email looks like:
If the customer clicks the attachment, they’re taken to a phishing site which states “D.H.L. User Authentication Require”. Although the page uses a colour scheme that matches DHL’s branding, nothing else feels authentic and there are a number of errors in the grammar and formatting. The user’s email address is pre-filled, so they are only required to enter their password which will be harvested for later use by the cybercriminals.
After submitting their password, the victim is redirected to another page which is currently blank.
MailGuard advises all recipients of this email to delete it immediately without clicking on any links. Providing your personal details can result in your sensitive information being used for criminal activity and may have a severe negative impact on your business and its’ financial well-being.
MailGuard urges users not to click links or open attachments within emails that:
- Are not addressed to you by name.
- Appear to be from a legitimate company but use poor English or omits personal details that a legitimate sender would include.
- Are from businesses that you were not expecting to hear from, and/or
- Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.
Many businesses turn to MailGuard after an incident or a near miss, often as a result of an email similar to the one shown above. If unwanted emails are a problem for your business, don’t wait until it’s too late.
Reach out to our team for a confidential discussion by emailing expert@mailguard.com.au or calling 1300 30 44 30.
One email is all that it takes
All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.
For a few dollars per staff member per month, you can protect your business with MailGuard's predictive and advanced email security. Talk to a solution consultant at MailGuard today about securing your company's inboxes.
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