As a partner, you play a crucial role in managing the email security of MailGuard customers. To further enhance your control and oversight of customer environments, now you can manage Deferral Alerts and DKIM Outbound Signing on behalf of your customers.
Deferral Alerting allows customers to proactively identify an issue on their destination server, if it is unable to receive emails from MailGuard. Rather than waiting for reports from their users that they are missing emails, they can subscribe to an alert in case their mail server cannot accept emails. Additionally, the count of emails and duration of deferral can be configured to avoid transient issues.
Now partners can subscribe for Deferral Alerts on behalf of their customers, so you can proactively respond to email delivery issues and ensure that important email communications are reaching their intended recipients without delay.
Partners can now manage the settings for deferral alerting for customers in the MailGuard management console.
To learn more about Deferral Alerting, please refer to the MailGuard knowledge base article here.
Similarly, late last year MailGuard announced DKIM Outbound Signing for customers, and now partners can administer DKIM Outbound Signing on behalf of their customers. It simplifies the process of ensuring email authenticity, protecting against domain spoofing, and phishing attacks.
To learn more about DKIM Outbound Signing, please refer to the MailGuard knowledge base article here.
Keeping Businesses Safe and Secure
Prevention is always better than a cure, and one of the best defences is to encourage businesses to proactively boost their company’s cyber resilience levels to avoid threats landing in inboxes in the first place. The fact that a staggering 94% of malware attacks are delivered by email, makes email an extremely important vector for businesses to fortify.
No one vendor can stop all email threats, so it’s crucial to remind customers that if they are using Microsoft 365, they should also have a third-party email security specialist in place to mitigate their risk. For example, using a third-party cloud email solution like MailGuard.
MailGuard provides a range of solutions to keep businesses safe, from email filtering to email continuity and archiving solutions. Speak to your customers today to ensure they’re prepared, and get in touch with our team to discuss strengthening your customer’s Microsoft 365 security.
Talk to us
MailGuard's partner blog is a forum to share information; we want it to be a dialogue. Reach out to us and tell us what your customers need so we can serve you better. You can connect with us on social media or call us and speak to one of our consultants.
Australian partners, please call us on 1300 30 65 10
US partners call 1888 848 2822
UK partners call 0 800 404 8993
