ICYMI, our MailGuard ninjas released a new ‘Outbound DKIM Signing’ feature in December to further enhance efforts to defend your customer’s inboxes.

‘DomainKeys Identified Mail (DKIM’ is used to authenticate an email that's being sent. It’s a standard email authentication methodology that adds a digital signature to outgoing messages so that receiving mail servers can verify that a message actually came from a sender and not someone spoofing them.

The new ‘Outbound DKIM Signing’ feature allows your clients to have MailGuard sign DKIM on their behalf and is now live and available in the console. We recommend that customers set up both SPF and DKM to improve the protection of any given domain(s) against spoofing. By using these anti-spoofing features, your customers will also improve email deliverability, by reducing the likelihood that legitimate outgoing emails are marked as spam by other email filtering solutions.

MailGuard customers and partners can enable the new feature by logging into the console and going to Configure>MailGuard>Domains.

From there, navigate to the ‘>’ icon and choose DKIM from the drop-down menu.

For further guidance, you can share this support article with your customers which provides a step-by-step guide, walking them through the process.

Our ninjas are always iterating to make MailGuard’s services better, with a number of other feature releases currently in development, so keep an eye on our Partner Blog and Newsletter throughout the year for even more updates.

Talk to us

MailGuard's partner blog is a forum to share information and we want it to be an open dialogue. Reach out to us and tell us how we can serve you better. You can connect with us on social media or call us and speak to one of our consultants.     

Australian Partners please call 1300 30 65 10 
United States Partners please call 1888 848 2822 
United Kingdom Partners please call 0 800 404 8993 
 
Email:  We are happy to manage any non-urgent requests via email. Your email will automatically establish your request within our service system and will be handled by our service desk team within AEDT business hours. 
 
MailGuard Console:  All MailGuard Partners can also make any request via the Support Tab in the MailGuard console. As with an email, your request will be established within our system and dealt with during AEST business hours by our service desk team.