Gabi Power 10 August 2022 15:48:41 AEST 5 MIN READ

DHL Express Brandjacked Again in New Phishing Email Scam

Due to their global customer base and trusted name, DHL are frequently targets of impersonation, and there’s hardly a month that goes by where they’re not mimicked in a new email scam. This month is no different.  

The email has the subject line “SHIPPING PACKAGE DOCUMENT CONFIRMATION”, and the sender name shows “DHL Express”. The sender’s email, however, is “DHL(at)entechhou(dot)com”.  

Although the email itself does not have the professional layout that you would typically expect from such a large company, it does contain DHL and DHL Aviation branding. The copy warns the recipient that a package has arrived for them at the DHL office, and that they need to confirm their delivery address. The recipient is then instructed to click a button which says, “VIEW RECEIPT AND FORWARD TO NEAREST DHL OFFICE”.  

Here's what the email looks like:

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If the user clicks the link, they’re directed to a phishing site which closely resembles the genuine DHL website. The phishing page appears to be hosted on a compromised website which is not associated with DHL.  

On a pop-up, the user is directed to ‘Sign in to continue’ where their email has already auto filled.

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When the user enters the required details and clicks ‘Continue’, they’re shown the error message “Server Response: Wrong Password”, and their email and password are harvested for later use by the scammer.  

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MailGuard advises all recipients of this email to delete it immediately without clicking on any links. Providing your personal details can result in your sensitive information being used for criminal activity and may have a severe negative impact on your business and its’ financial well-being.    

MailGuard urges users not to click links or open attachments within emails that:       

  • Are not addressed to you by name.       
  • Appear to be from a legitimate company but use poor English or omits personal details that a legitimate sender would include.       
  • Are from businesses that you were not expecting to hear from, and/or       
  • Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.      

Many businesses turn to MailGuard after an incident or a near miss, often as a result of an email similar to the one shown above. If unwanted emails are a problem for your business, don’t wait until it’s too late.  

Reach out to our team for a confidential discussion by emailing expert@mailguard.com.au or calling 1300 30 44 30.

One email is all that it takes     

All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.     

For a few dollars per staff member per month, you can protect your business with MailGuard's predictive and advanced email security. Talk to a solution consultant at MailGuard today about securing your company's inboxes.  

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