Gabi Power 23 June 2022 17:10:38 AEST 5 MIN READ

Received an Email with a Voicemail Attachment? It Could be a Scam

A tricky new phishing scam is being intercepted by MailGuard which fools victims into believing they’ve received a voicemail alert.

The subject line of the email reads “V-Message Attached from 780 951 **** - Ardery Heather, Click on the attachment to listen.” The sender name shows “Voicemail_Ext_tel_via|” and the sender address is “voicemail-do-not-reply(at)superfinishdc(dot)com(dot)au”.

What makes this email interesting is that the body is entirely blank and only contains a single attachment titled “voicemail audio attachment.htm”.

 Here's what the email looks like:  



While the attachment fortunately does not contain any malicious data, if the user clicks on it, they’re taken to a self-contained webpage which is actually a phishing site. The site attempts to copy a Microsoft login page, although the styling and logo are slightly different than you would typically expect.

The user’s email address is shown as already having been entered, and they are then instructed to enter their password and press ‘Sign in’.



If the user enters their password, it’s harvested by the cybercriminal, and they’re shown an error which states “Your account or password is incorrect.”


Although the scam is very simple in nature, the appearance of the email (or lack thereof) may deceive people and lead them to click the attachment.

Your email account is the centre of your online identity. If a scammer is able to gain access to your email account, they can then potentially access your social media, bank accounts, contact list and much more, so it’s important to keep your password safe. If you think it’s been compromised in this scam or something similar, change it immediately and consider adding multi-factor authentication to prevent unauthorised access.

MailGuard advises all recipients of this email to delete it immediately without clicking on any links. Providing your personal details can result in your sensitive information being used for criminal activity and may have a severe negative impact on your business and its’ financial well-being.     

MailGuard urges users not to click links or open attachments within emails that:       

  • Are not addressed to you by name.       
  • Appear to be from a legitimate company but use poor English or omits personal details that a legitimate sender would include.       
  • Are from businesses that you were not expecting to hear from, and/or       
  • Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.      

Many businesses turn to MailGuard after an incident or a near miss, often as a result of an email similar to the one shown above. If unwanted emails are a problem for your business, don’t wait until it’s too late.  

Reach out to our team for a confidential discussion by emailing or calling 1300 30 44 30.

One email is all that it takes     

All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.     

For a few dollars per staff member per month, you can protect your business with MailGuard's predictive and advanced email security. Talk to a solution consultant at MailGuard today about securing your company's inboxes.  

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