MailGuard 17 March 2022 16:30:28 AEDT 6 MIN READ

cPanel is Delaying Messages - Phishing Scam Targets Inboxes

Got an email claiming “cPanel is delaying incoming messages?’’ Beware, it’s likely to be the latest email now being intercepted by MailGuard, looking to harvest user’s credentials.


Sent to administrator(at)your business’s domain, the suspicious looking simple email states “You have some pending messages on your server. Kindly authenticate your account below to access on hold messages.” The email creates a sense of urgency by also stating that “activation expires after 12 hours, and after this time your domain will be blocked. “

The number of messages in the subject line varies from 6 to 9 messages and the sending and display addresses vary and may include the following:

support(at)webmailserverho(dot)com, support(at)webmailhocpanel(dot)com, support(at)webmailhoserver(dot)com, cha(dot)hol(at)eggspectmore(dot)com, support(at)webmailcpanelz(dot)com


Here’s what the email looks like: 

cpanel-email-01When a customer clicks on the ‘Authenticate Account Here’ button they are taken to a Webmail login page (pictured below) asking for the password of the recipients’ email account. The phishing page is hosted at firebasestorage(dot)googleapis(dot)com


Once these credentials are entered and submitted, the attacker harvests them for later use, and the user is met with a message on the page saying ‘’Authenticating”.




Then after a short time, users are presented with an error message stating “The login is invalid”.




MailGuard strongly recommends all recipients of this email to delete it immediately without clicking on any links. Providing your personal details can result in your sensitive information being used for criminal activity and may have a severe negative impact on your business and its’ financial well-being.    

MailGuard urges users not to click links or open attachments within emails that:      

  • Are not addressed to you by name.      
  • Appear to be from a legitimate company but use poor English or omits personal details that a legitimate sender would include.      
  • Are from businesses that you were not expecting to hear from, and/or      
  • Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.     

One email is all that it takes     

All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.     

For a few dollars per staff member per month, you can protect your business with MailGuard's predictive and advanced email security. Talk to a solution consultant at MailGuard today about securing your company's inboxes.  

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