MailGuard 29 May 2024 15:19:24 AEST 5 MIN READ

Shifty shipment? Don’t click on that parcel scam

Parcel scams are a favourite of cybercriminals. They play on your curiosity. Who doesn’t get excited when they see an email telling them that their shipment is almost here? But what could it be?

The latest scam being blocked by the MailGuard team is a clumsy example that demonstrates how little effort it takes for cybercriminals to put together a scam that will still invariably yield them results.

The email sender name is ‘Track and Trace’, and it carries a subject reading ‘your package is out for delivery?.’ The banner in the email body itself claims that the message is from QuickFleet Couriers and prompts recipients to click a link to ‘Get it delivered today. See more.’


After clicking through, recipients are greeted with a phishing page that says that ‘Your Package Has Been Reserved.’ Click the blue ‘Enter delivery information’ button to proceed.


The first Secure Checkout page captures the unsuspecting victims first and last names, physical address and email address.


And in the final step in the scam, the cybercriminals capture their credit card information.


After clicking the blue, ‘Proceed Payment’ button, the cybercriminals behind the scam have successfully harvested the victims personal information credit card details, which can be used for identity fraud and payment scams, and sold to other scammers on the dark web.

Parcel delivery scams are very popular with cybercriminals, leveraging well-known brands that we all know and trust, like Australia Post, plus other delivery services like DHL and FedEx.

MailGuard advises all recipients of this email to delete it immediately without clicking on any links. Providing your personal details can result in your sensitive information being used for criminal activity and may have a severe negative impact on your business and its financial well-being.     

MailGuard urges users not to click links or open attachments within emails that:       

  • Are not addressed to you by name.       
  • Appear to be from a legitimate company but use poor English or omits personal details that a legitimate sender would include.       
  • Are from businesses that you were not expecting to hear from, and/or       
  • Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.      

Many businesses turn to MailGuard after an incident or a near miss, often as a result of an email similar to the one shown above. If unwanted emails are a problem for your business, don’t wait until it’s too late.  

Reach out to our team for a confidential discussion by emailing or calling 1300 30 44 30.

One email is all that it takes     

All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.     

For a few dollars per staff member per month, you can protect your business with MailGuard's predictive and advanced email security. Talk to a solution consultant at MailGuard today about securing your company's inboxes.  

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