Daniel McShanag 18 September 2018 16:59:54 AEST 2 MIN READ

Do not open: FedEx TNT email scam claims 'Unable to locate you'

Tell your teams to be careful clicking on any parcel delivery emails this afternoon. MailGuard is blocking a FedEx TNT email scam with a subject line that reads ‘Unable to locate you.’

A simple HTML email from ‘Official TNT’ the email claims that the address that ‘Delivery Group TNT’ have ‘on record is incorrect and this has hindered delivery of your pack with label #...’


This is a basic phishing scam, attempting to steal the email account credentials of unsuspecting recipients. Anyone that clicks the email to view the document attached will be directed to a clumsy FedEx TNT page.

Screenshot from 2018-09-18 15-52-39

When users are unable to login, they are re-directed to a similarly poorly executed Office 365 login page, where the criminals behind the attack are hoping to harvest email account credentials.

Screenshot from 2018-09-18 15-53-37

Cyber-criminals frequently exploit the branding of trusted companies like FedEx TNT in their scams, in the hope that email users are familiar with the brands and out of curiosity may click through in an attempt to see information about the failed parcel delivery

Parcel delivery scams are common, as are phishing attacks. Phishing continues to be one of the most prevalent forms of cyber-crime. The vast majority of online scams - more than 90% - are perpetrated using email, so it’s wise to always be skeptical of messages from unfamiliar senders asking you to log into your accounts.

For a few dollars per staff member per month, add MailGuard's cloud-based email filtering protection to your business security. You’ll significantly reduce the risk of new variants of malicious email from entering your network. Talk to an expert at MailGuard today about your company's cybersecurity needs: expert@mailguard.com.au

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