MailGuard 26 May 2023 11:59:50 AEST 5 MIN READ

Crafty DocuSign phishing email in your inbox?

Has an email landed in your inbox with the subject, ‘Signature Request for Payment & Settlement Agreement’? The otherwise unnoteworthy email is the latest scam doing the rounds that impersonates a DocuSign document, in an attempt to steal your Microsoft credentials.  

The sender name displays as ‘Documents Notification’, however the actual sender domain is a compromised website belonging to an executive search and recruitment firm that operates across Europe & Africa.

An example of the email is shown below:


By clicking on the ‘REVIEW DOCUMENT’ link, users are taken to a login page that imitates a typical Microsoft sign-in window. In fact, it is a replica, well-crafted phishing page. The username is pre-populated with the recipient’s email address, so they are simply prompted to enter their password.  


By entering your password, you are inadvertently disclosing your Microsoft access credentials to the cybercriminals behind the attack.

Scams impersonating DocuSign that lead to a Microsoft login page are not uncommon, such as this one from earlier this year in February. The similarity in the scams suggested that they are resultant from a phishing-as-a-service kit that the perpetrators have procured on the dark web.

MailGuard advises all recipients of this email to delete it immediately without clicking on any links. Providing your personal details can result in your sensitive information being used for criminal activity and may have a severe negative impact on your business and its financial well-being.     

MailGuard urges users not to click links or open attachments within emails that:       

  • Are not addressed to you by name.       
  • Appear to be from a legitimate company but use poor English or omits personal details that a legitimate sender would include.       
  • Are from businesses that you were not expecting to hear from, and/or       
  • Take you to a landing page or website that is not the legitimate URL of the company the email is purporting to be sent from.      

Many businesses turn to MailGuard after an incident or a near miss, often as a result of an email similar to the one shown above. If unwanted emails are a problem for your business, don’t wait until it’s too late.  

Reach out to our team for a confidential discussion by emailing or calling 1300 30 44 30.

One email is all that it takes     

All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.     

For a few dollars per staff member per month, you can protect your business with MailGuard's predictive and advanced email security. Talk to a solution consultant at MailGuard today about securing your company's inboxes.  

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