12 September 2012 01:15:00 AEST 2 MIN READ

MailGuard top ten: #4 reliability - "it just works"

Choosing an email security provider is an important decision for any company. To make your life easier, this blogpost series shares 10 of the most compelling reasons to go with MailGuard – trust the innovator to simplify cloud security.

Guaranteed performance and peace of mind

The MailGuard service is governed by a rock-solid Service Level Agreement (SLA) – you have the peace of mind that comes with guaranteed performance.

 

Our SLA stipulates the minimum service levels MailGuard adheres to and specifies the consequences in the event these levels should not be met. Not only are we governed by a guaranteed service uptime in our SLA, we can point to a stellar history of 100% service uptime.

You can expect 99.997% of spam to be removed from your business network. Viruses and malware from email-borne threats will be removed altogether.

We promise to deliver 100% of your emails. What’s more, should your local server become unavailable, we prevent you from losing email by spooling your messages for five days.

Whilst you can always call upon awesome and unlimited email and telephone technical support, in our experience, we receive a low level of support calls.

Why? MailGuard “just works”.

Highlights of MailGuard’s reliability include:

  • A service that “just works”
  • Guaranteed performance governed by a rock-solid SLA (99.997% spam removal, 100% virus effectiveness, 100% malware effectiveness)
  • Our proven record of 100% service uptime history

What others are saying

  • “It just works. I haven’t needed to contact support which is a sign the service works well”. - Korowa Anglican Girls School
  • “It only took a few minutes to work out MailGuard was going to actually save us money and time in people and bandwidth usage as well as improving our security.” - AFL

Want to know the other 9 reasons?

Read the top ten reasons why everyone loves MailGuard >>

Get started with a 14 day free trial.

You can try MailGuard email security with a 14 day free trial.