Be on the look-out for emails that are claiming to be from Australia Post. A new 'Package Notification Alert' scam is now circulating, designed to steal your card payment details and personal information. The scam is a convincing replica of official Australia Post web pages, and is being actively blocked across the MailGuard filter network.
The email carries the subject line “Package Notification Alert – CYBU38UBSC”, and claims to be an important delivery notification from Australia Post. It informs recipients that a parcel is awaiting their action and requests a small processing fee of $1.80 AUD to complete the delivery. The display name associated with the emails is 'AU-Post'.
Here’s what the emails look like:
The language used in the emails is formal, but generic. No names are used, and no legitimate tracking information, however Australia Post branding including its logo and corporate colours are employed to add legitimacy.
Clicking the “Process My Delivery” button redirects users to a spoofed Australia Post BillPay page hosted on a fraudulent domain: https://minitranstraslochi(dot)com/media/mypost/delivery/pay/source/billing(dot)php
The fake payment portal collects highly sensitive information in four sequential steps:
Step 1 – Personal identity details
The first phishing screen captures the user’s Personally Identifiable Information (PII) including residential address, phone number, and date of birth.
Step 2 – Credit card data
Next, users are asked to provide full name, credit card number, expiry date and CVV.
Step 3 – Two-factor deception
That page is followed with an input a code sent to the user’s phone—this is likely an attempt to bypass SMS-based 2FA, potentially to facilitate fraudulent card transactions or compromise linked accounts.
Step 4 – Fake confirmation
A final screen falsely confirms that the “process was successfully completed,” before redirecting to the legitimate Australia Post site to avoid suspicion.
This campaign exemplifies a rising trend of multi-stage phishing that blends social engineering with credential theft and payment fraud. By exploiting public trust in brands like Australia Post and requesting a nominal fee, scammers lower suspicion and increase the likelihood of success.
Captured information can be used to:
Stay Safe - Know the Signs
MailGuard advises all recipients of these emails to delete them immediately without clicking on any links. Responding or providing personal details can lead to identity theft, data breaches, and financial losses.
Avoid emails that:
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Reach out to our team for a confidential discussion by emailing expert@mailguard.com.au or calling 1300 30 44 30.
All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.
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