‘Your Latest Billing Update’, Scam Spoofs Disney+

Streaming services are a must for most of us in the holidays, so it’s not a stretch to see your team falling for this scam and in the process divulging login credentials and credit card information, resulting in fraudulent payments, data breaches and worse. MailGuard has intercepted this new wave of phishing emails designed to harvest sensitive details by impersonating Disney+. The scam is simple but effective, capitalising on urgency and brand trust to convince recipients to “update payment details” for their subscription.

What the phishing email looks like

The scam arrives as an HTML email with the subject line "Your Latest Billing Update", purporting to be from Disney+. It features a well-designed interface mimicking the brand's look and feel, with a call-to-action urging recipients to "Update Payment Information" to avoid service interruption.

The email appears to come from senders using random names and unfamiliar domains, including:

• dentobal(at)dte.laudus.cl
• jasonlock(at)prupartner.com.my
• tamara(at)coecocreative.com
• contact(at)lesfreeriders.fr

Despite the effort to replicate Disney+ branding, the sender details are a red flag, not associated with the legitimate streaming service.

How the scam works

Clicking the "Update Payment Information" button leads users to a spoofed Disney+ login page designed to steal credentials.

Once login details are entered, the scam progresses to a second page requesting credit card information.

Here, users are prompted to submit their full card number, expiration date, CVV, and name, in a clear attempt to conduct financial fraud or identity theft.

The domain used in this attack, lxvdizayn(dot)com, is not affiliated with Disney+ and is a further indicator that the site is malicious.

Why it’s dangerous

• Trusted brand: Disney+ is widely used, making the email more believable.
• Sense of urgency: Language like “your payment is due” pressures users to act quickly.
• Realistic design: Visually polished emails and landing pages make it harder to identify as a fake.
• Multiple domains & aliases: The scammers rotate senders to bypass blocklists and detection.

This scam follows a broader trend of impersonation-based phishing attacks targeting consumer subscription services.

Stay Safe, Know the Signs

MailGuard advises all recipients of these emails to delete them immediately without clicking on any links. Responding or providing personal details can lead to identity theft, data breaches, and financial losses.

Avoid emails that:

• Aren’t addressed to you personally.
• Are unexpected and urge immediate action.
• Contain poor grammar or miss crucial identifying details.
• Direct you to a suspicious URL that isn’t associated with the genuine company.

Many businesses turn to MailGuard after a near miss or incident. Don't wait until it's too late. Reach out to our team for a confidential discussion by emailing expert@mailguard.com.au or calling 1300 30 44 30.

One Email Is All That It Takes   

All that it takes to devastate your business is a cleverly worded email message that can steal sensitive user credentials or disrupt your business operations. If scammers can trick one person in your company into clicking on a malicious link or attachment, they can gain access to your data or inflict damage on your business.     

For a few dollars per staff member per month, you can protect your business with MailGuard's specialist AI-powered, zero-day email security. Special Ops for when speed matters!  Our real-time zero-day, email threat detection amplifies our client’s intelligence, knowledge, security and defence. Talk to a solution consultant at MailGuard today about securing your company's inboxes.  

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