MailGuard's top ten: #10 - over a decade as a dedicated cloud security provider

Choosing an email security provider is an important decision for any company. To make your life easier, this blogpost series shares 10 of the most compelling reasons to go with MailGuard - trust the innovator to simplify cloud security.

Thousands of businesses across 27 countries trust the innovator to simplify cloud security

For more than a decade, MailGuard has helped SMEs boost profitability by solving the productivity-sapping problem of unwanted content.

As a dedicated cloud security provider since 2001, we are specialists you can trust. We have been delivering cloud solutions since before the name was coined.

Cloud-based security has always been our primary focus and remains our core offering.

MailGuard has developed and owns all of our intellectual property. Iron-clad security is guaranteed because we use globally dispersed data centres across three continents. Our service is governed by a rock-solid service level agreement (SLA) and we have a spotless record of 100% service uptime.

The secret to MailGuard’s success

If there is one aspect of the MailGuard service our customers rave about, it’s our awesome technical support. The service desk IT security experts know their stuff. Support is provided free via phone and email and more often than not, delivers above and beyond clients’ expectations.

We regularly survey our customers for insights into how MailGuard service is performing. Customer feedback is given straight back to the development team. This feedback is the basis for improving and simplifying MailGuard’s management of security even further.

MailGuard uses the Net Promoter Score (NPS). It’s the same customer loyalty metric used by Apple and GE. Our NPS shows that MailGuard is the security service most likely to be recommended to friends and colleagues (see below).

Note: NPS is a customer loyalty metric developed by (and a registered trademark of) Fred Reichheld, Bain & Company, and Satmetrix.

Highlights of MailGuard’s spotless track record include:

• 12 years and counting as a dedicated cloud security provider
• Backed by free awesome technical support via email and phone 24 hours a day
• A history of 100% service uptime
• Globally dispersed data centres for maximum security
• A Net Promoter Score far superior to our competitors

What others are saying

• “The benchmark in this corner of the net is MailGuard”-Australian Financial Review
• “MailGuard is more than just another outsourced service!”-Lincraft

Want to know the other 9 reasons?

Read the top ten reasons why everyone loves MailGuard >>

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You can try MailGuard email security with a 14 day free trial.