Acer Protects its Employees Using MailGuard Solution

MailGuard, Australia’s first and leading provider of managed information security, with its partner, Netforce, have signed a contract to provide Acer Computer Australia with a solution to protect its 400 employees from external internet security threats online. This solution also provides a filtering mechanism for any web sourced downloads.

Acer and MailGuard’s partner, Netforce, worked together to refine Acer’s black and white policy relating to internet spam for the organisation. Technically, MailGuard stood apart from others by its ability to handle day-zero attacks as well as its reporting capabilities. These capabilities represent automated easy to understand reports to a customer such as Acer, that detail email usage, and the type of attacks against which the business is being protected.

Netforce had worked with Acer for five years as the company’s trusted advisor in the areas of data network and connectivity. Shane Jesson, Pre-Sales Consultant at Netforce, suggested Acer consider using the MailGuard service for its operations. “We placed Acer on a one month trial and that was that,” says Jesson. “The company was sold on the clear value of a managed anti-spam solution within a few days of the trial commencing.”

“The fact that on a 24 x 7 basis the filtering technology MailGuard uses is continuously updated in response to new threats gives us real peace of mind,” says Mark Colwell, IT Manager at Acer Computer Australia. The ease of implementation and delivery of the service were standouts for Colwell who continues, “That this occurs in the background without my involvement or need to upgrade any hardware or software translates to savings in resources for the company. As a managed service, there is no need for staff to ensure patches are downloaded to our servers or to manage our security at stations individually.”

Netforce is one of MailGuard’s most active partners with over 30 MailGuard customers currently. “We believe in MailGuard’s range of email security and management services and what it can do for our customers because of its proven managed email security solution without the hassle, inconvenience or additional cost of traditional software or hardware solutions,” said Scott Atkinson, Director of Infrastructure Solutions, Netforce.

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